Website terms and conditions

1. Operator and website scope

MARKETING AND BI SERVICES, incorporated as a Sociedad por Acciones Simplificada under Mexican law, with tax identification number MBS260402R55 and address Calle 133 número 866, colonia Los Héroes, Mérida, Yucatán, C.P. 97306, México, operates this website under the Direct Revenue Solutions (DRS) brand. Contact: info@directrevenuesolutions.com.

These terms govern use of the website’s features. We present commercial consulting and execution solutions for hotels and tourism businesses and facilitate conversations with prospective clients.

2. Inquiries and service engagements

Submitting a form, opening WhatsApp or requesting a meeting does not engage a service or create a charge. Website information introduces available solutions; an individual proposal defines objectives, scope, deliverables, timing, fees, responsibilities and payment conditions.

An engagement requires the corresponding agreement between the parties and may be concluded electronically under applicable law. These terms do not disregard valid electronic agreements or replace a service contract. Agreed specific conditions govern service performance, always subject to mandatory law.

3. Permitted use and information

Use the website lawfully and provide accurate, relevant information. If acting for an organization, you must be authorized to share its information and handle the inquiry. Do not include passwords, payment details, identity documents or guest personal records in the form.

Impersonation, unlawful or malicious content, overloading features, extracting information through methods that disrupt the service, and attempts to access systems or records without permission are not allowed. Measures taken in response to misuse must be proportionate and respect applicable obligations.

4. Content and intellectual property

Texts, visual identity, designs and other content belong to their respective owners or are used under applicable permissions. You may browse the website and share links for legitimate purposes. Publication does not grant a general license to commercially exploit, substantially reproduce or modify DRS identity and materials without authorization.

Rights and uses permitted by law remain available. References or links to tools and sources do not imply affiliation, certification or endorsement by their owners.

5. Information and expectations

Insights explain general perspectives and, where appropriate, link to sources. They are not an assessment of a particular operation. Professional recommendations require a review of objectives, configuration, available information and business context.

Descriptions of benefits explain the purpose of the work rather than guaranteeing revenue, bookings, savings, rankings or returns. Estimates and models depend on data, assumptions and agreed conditions. Specific commitments must appear in the relevant proposal or contract.

6. External services and availability

External links and WhatsApp lead to third-party services with their own conditions. Review their policies before sharing information or completing a transaction. DRS remains responsible for its own conduct as required by law; it does not control those platforms’ features.

We seek to keep information and features available and correct identified errors. Maintenance, communications or external services may cause interruptions. If a feature fails, you may email us to continue through another channel.

7. Personal data

Personal-data processing is explained in the privacy notice, available from the footer and form. Reading these terms does not replace required consent to process data or authorize promotional purposes beyond your inquiry.

8. Liability and rights

Each party is responsible for its conduct under applicable law and valid agreements. Nothing in these terms excludes obligations or liabilities that cannot lawfully be limited, or waives data-protection or consumer rights where applicable.

These terms do not establish an absolute exclusion of damages or waive liability for intentional wrongdoing. The circumstances of an interruption or third-party conduct will be assessed under the relevant legal provisions and commitments.

9. Changes and governing law

We may update these terms and will publish their date here. Changes govern subsequent website use and will not unilaterally change existing service agreements or affect acquired rights.

Website use is subject to applicable Mexican law. Disputes will be heard by the competent authorities under the corresponding legal rules, without limiting non-waivable rights or complaint procedures. For questions, use the contact email above.